Return Policy Page

RETURN POLICY


Last updated August 24, 2022


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Raskcals Tech
Attn: Returns
5358 38A Ave
Edmonton, Alberta T6L2H4
Canada

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


     
     
SHIPPING & DELIVERY POLICY

Last updated August 24, 2022



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://raskcals.ca/terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store and curbside pickup is available for all purchases. Pickups are available Monday-Friday 9-6 pm.

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Standard 7 Days shipping on all domestic orders.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free Standard 7 Days shipping is not valid on international orders.

For information about customs process:
  • Email Raskcalscomputers@gmail.com
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://raskcals.ca/return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: Raskcalscomputers@gmail.com
     
  
REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
         Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

7805045647
raskcalscomputers@gmail.com